Terms & Conditions

Last updated: 01/09/2025

These Terms & Conditions (“Terms”) govern your use of our Platform and services. By signing up, accessing, or using the Platform, you agree to be bound by these Terms.

1. Use of the Platform

• You must be at least 18 years old (or the legal age in your country) to use our services.

• You are responsible for maintaining the confidentiality of your login details.

• You agree not to use the Platform for unlawful, harmful, or abusive purposes.

2. Accounts & Access

• You must provide accurate and complete information when creating an account.

• You are responsible for all activities under your account.

• We reserve the right to suspend or terminate accounts that violate these Terms.

3. Plans & Payments

• Free and paid subscription plans are available.

• Paid plans are billed monthly, yearly, or via lifetime purchase as displayed on our website.

• Payments are processed securely via third-party providers (e.g., Stripe, PayPal, Apple Pay).

• Subscriptions auto-renew unless canceled before the renewal date.

4. Cancellations & Refunds

• You may cancel your subscription at any time through your account settings.

• Refunds are not guaranteed, but we may review refund requests on a case-by-case basis.

• Lifetime plans are non-refundable.

5. Content & Ownership

• You retain ownership of all content you upload, create, or schedule using the Platform.

• By using the Platform, you grant us permission to process and distribute your content solely for the purpose of providing the service.

• We do not claim ownership of your connected social media accounts or content.

6. Third-Party Services

• The Platform integrates with third-party platforms (e.g., Facebook, Instagram, TikTok).

• Your use of these services is subject to their own terms and policies.

• We are not responsible for issues arising from third-party platforms.

7. AI-Generated Content

• Our AI tools generate suggestions, captions, and posts to assist your workflow.

• You are solely responsible for reviewing, editing, and approving AI-generated content before publishing.

8. Limitation of Liability

• The Platform is provided “as is” without warranties of any kind.

• We are not liable for:

  • Loss of data or content.

  • Downtime or service interruptions.

  • Actions or failures of third-party platforms.

• Our total liability is limited to the amount you paid us in the 12 months prior to the claim.

9. Termination

• You may stop using the Platform at any time.

• We may suspend or terminate your account if you violate these Terms.

• Upon termination, your access to the Platform will end, but certain obligations (e.g., payment owed) may still apply.

10. Governing Law

These Terms are governed by the laws of United Kingdom. Any disputes will be resolved in the courts of Scotland.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform after changes means you accept the updated Terms.

12. Contact Us

For questions about these Terms, please contact us:
📧 Email: support@heknet.cloud
🌍 Website: heknet.cloud