We are committed to safeguarding your personal information.
Last updated: 01/09/2025
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Platform.
We may collect the following types of information:
Account Information: Name, email address, password, and contact details when you sign up.
Social Media Data: Access tokens, profile details, and posts you choose to manage through our Platform.
Usage Data: Log files, IP address, browser type, device information, and activity within the Platform.
Payment Information: If you subscribe to a paid plan, payment details are processed securely by trusted third-party providers (e.g., Stripe, PayPal, Apple Pay).
We use your data to:
Provide and operate the Platform.
Schedule, publish, and manage social media content.
Improve features and user experience.
Analyze usage and generate insights.
Communicate with you about updates, support, or promotions.
Ensure security and prevent fraud.
We do not sell your personal data.
We may share your information only with:
Service Providers: Payment processors, cloud hosting, and analytics providers.
Legal Requirements: If required by law, regulation, or government request.
Team Members: If you invite others to collaborate within your account.
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request deletion of your account and associated data at any time.
We use industry-standard encryption and security practices to protect your data. While no online system is 100% secure, we continuously monitor and update our safeguards to reduce risks.
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Restrict or object to certain processing.
Export your data in a portable format.
Withdraw consent at any time.
To exercise these rights, please contact us at [Insert Contact Email].
We use cookies and similar technologies to:
Keep you logged in.
Remember preferences.
Analyze usage and improve our Platform.
You can manage cookies through your browser settings.
Our Platform integrates with third-party services (e.g., Facebook, Instagram, TikTok). When you connect your accounts, their respective privacy policies also apply.
Our Platform is not intended for children under 13 (or the minimum legal age in your country). We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. The updated version will always be available on this page, with a revised “Last updated” date.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: support@heknet.cloud
🌍 Website: heknet.cloud
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